Return & Refund Policy

Effective Date: 24 February 2026

Return Eligibility

Returns may be requested within 30 days of delivery if the item is unused and in original condition.

Non-Returnable Product Categories

The following items are not eligible for return or refund:

• Personal care, hygiene, or beauty products
• Health & wellness items
• Used or activated electronics
• Clearance or final-sale items
• Items marked “non-returnable”

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact support@riztechs.com within 7 days of delivery with clear photos.

Refund Method

Approved refunds are issued to the original payment method. Store credit may be offered at our discretion.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Processing Time

Refunds are processed within 5–10 business days after approval. Processing times vary by payment provider.

Late or Missing Refunds

If you have not received your refund, please contact your bank or payment provider before reaching out to us.

Contact

Email: support@riztechs.com